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ACE TECHNOLOGIES PVT. LTD.
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Cornwall, Canada"Ace Technologies have done several projects for me in the past months ranging from the most simple projects to the complicated scripting projects. Ace has a great staff who can tackle any job regardless of it's technical state. I would recommend Ace Tech to anyone who is looking to have a great web presents. Thanks "

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FAQ

FAQs: Software Outsourcing India

Offshore programming involves a high level of process dependence and trust. Most buyers of offshore programming services have to know the process of offshore programming to understand and reap the benefits of remote programming in India.

This section tries to answer certain key questions regarding offshore programming services and also tries to provide answers to various business and technical services provided by Ace in India.

Please feel free to contact if you have further queries and we will be glad to answer them.

FAQs are categorized into following sections:

Business| Technology

What is the advantage of being associated with Ace, India?

Ace has five years of experience in IT consulting, remote programming, handling outsourced offshore programming and has executed off shore projects on budget and on time every time. Ace, India, offers extremely competitive rates and provides quality IT solutions using the offshore programming model.

 Business
1 How can I benefit from working with Ace, India?
2 What services does Ace, India, provide?
3 How can I be assured that your company can give me definite economic and technical benefits?
4 In, Time and Material projects cost overruns can be expensive? How can I be sure that I don't overspend?
5 What other risks do I have by using the offshore programming methodology?
6 What makes Ace, India, offshore programming unique?
7 What are your standard Terms and Conditions?
8 Can I get an initial cost and time estimate about our remote programming assignment?
9 Is it possible for us to experiment and try out your offshore programming services before signing a contract?
10 Can I get references to your previous projects involving offshore programming?
11 Which programming languages do Ace, India, use while delivering solutions?
12 What do you need from me to create a proposal?
13 How do you determine how much a project costs?
14 What is expected of me during the offshore programming assignment?
15 Who will own the Code produced by Ace, India?
 Technology
16 What programming experience does Ace, India, have?
17 What domain knowledge / expertise does Ace, India, have ?
18 What are the usual deliverables of a remote programming assignment?
19 Can Ace, India, provide web site and graphics design?
20 Your offshore programming development process looks complicated. Is it really necessary?
21 How do I control the remote programming project's progress?
22 What should I do, if I am not exactly sure what functionality I need, will Ace help in my offshore programming assignment?
23 How can I be assured that Ace, India, delivers high quality, reliable software?
24 Can I outsource the projects and assignments that I have from my clients to Ace, India?

Business

1. How can I benefit from working with Ace, India?

Ace has five years of experience in IT consulting, remote programming, handling outsourced offshore programming and has executed off shore projects on budget and on time every time. Ace offers extremely competitive rates and provides quality IT solutions using the offshore programming model.

Ace undertakes your IT projects ranging from a simple utility to a total automation of your business, custom information systems are expensive and involves hiring skilled professionals. We assure that by using our offshore programming model you will have an economic benefit of at least 50. By adapting our remote programming model you can achieve significant savings on equipment, maintenance and infrastructure required during the development. Learn additional information on our

2. What services does Ace, India, provide?

Ace is an IT consulting programming with proven experience in the offshore programming methodology

Ace offers remote programming solutions in the areas of

Application management
- e-Business solutions
- Database services
- e-Learning services
- Web Branding services
- QA & Testing services
- IVRS and Voice Mail solutions
- System Architecture & Networking

3. How can I be assured that your company can give me definite economic and technical benefits?

Remote programming and offshore programming methodologies suit projects where there is considerable clarity on the requirements of the project. The economic benefits depend on the cost of similar services in your country and the availability of such technical resources in the geographical area of your operations. Ace has proven methodologies to handle offshore programming and remote programming projects. With over sixty person years of project management experience and around eight hundred person months of programming experience Ace can offer you services of your choice on time and on budget every time.

4. In, Time and Material projects cost overruns can be expensive? How can I be sure that I don't overspend?

Our process-oriented remote programming methodology ensures that you are in control of the project at every stage. The process of development will be delineated so that you are aware of the status of the project on an extremely close basis.

5. What other risks do I have by using the offshore programming methodology?

Offshore programming and remote programming methodologies run the normal risks of any outsourced projects in terms of improper specification, flawed change request procedure, improper communication protocols and poor QA and testing practices.
These flaws are accentuated in offshore programming to a great degree and should be addressed by the buyer and the supplier in the initial stages of agreement. The other risks inherent to offshore programming are inability to choose proper vendors, cultural differences and communication issues. Ace maturity level in remote programming is very high and you can rest assured that we bring down the risk to a minimum

6. What makes Ace, India, offshore programming unique?

Our obsession for process centric approach our maturity in remote programming methodology our skills and our attitude towards customer is the hall mark of Ace

7. What are your standard Terms and Conditions?

Our terms and conditions are driven by your needs. We believe in thorough functional detailing of a project or assignment as this is the cornerstone of success in remote programming. We would appreciate that we all spend considerable time and effort towards achieving this objective. This is our primary condition for undertaking any offshore programming assignment.

8. Can I get an initial cost and time estimate about our remote programming assignment?

Effort estimate is an involved process and takes some time to arrive at. We however will provide you with a ballpark figure based on our experience and the base functionality of the assignment.

9. Is it possible for us to experiment and try out your offshore programming services before signing a contract?

Yes, we encourage users to test our services before the actual contract is finalized. Most of the time we undertake a pilot or a test project with a minimal fee.

10. Can I get references to your previous projects involving offshore programming?

Certainly, Yes. Please visit our client's section. You may write to them to get an independent assessment of our capabilities.

11. Which programming languages does Ace, India, use while delivering solutions?

Ace is a solution driven technology agnostic company with focus on offshore programming. Ace has competence in various technology domains including .net . We are competent delivering solutions in a wide variety of technology platforms. Ace has a wide range of domain expertise Please view our expertise page

12. What do you need from me to create a proposal?

You don't need to prepare anything before asking for a proposal - just an email and Ace will ask questions to determine what is needed from you to create a proposal. Ace as an offshore programming and consulting company will help you prepare a detailed functional requirement document and scope of the project. We would however appreciate if you could share with us your existing documentation. A clear line of communication with your team members will aid in hastening this process.

13. How do you determine how much a project costs?

Ace has the experience of executing twenty-five remote programming assignments. Based on this experience a detailed functional requirement document is made, our team will examine the scope of the project ad arrive at effort estimates. (We have libraries of re-usable components and modules, which will lower the cost of production considerably). We refine our estimate by grouping the requirements into smaller components or phases and arrive at a realistic effort estimate. Our estimate will detail the cost of the various components and phases of the project to enable you to take an informed decision.

14. What is expected of me during the offshore programming assignment?

Communication, Communication and more communication is the key success factor for your remote programming assignment.

15. Who will own the code produced by Ace, India?

The owner ship of the code lies with you. Generic and reusable components which are owned by Ace

Technology
16. What programming experience does Ace, India, have?

Ace is a solution driven technology agnostic company with focus on offshore programming. Ace has competence in various technology domains including .net We are competent delivering solutions in a wide variety of technology platforms. Please view our expertise page

Ace has been providing remote programming services for the past five years. Over these years Ace has developed competence in the following technologies.

Operating Systems Window 9x/ NT/ 2000/XP/CE , Linux, all flavors of Unix
Design Processes /Tools RUP, UML, Rational Rose
Frame works J2EE , .NET
Databases Oracle 7.x and 8.x, MS SQL server, MS Access, Informix, Sybase, MYSQL, PostgreSQL, MS SQL,
RAD Tools VB and VB.NET
Web Technologies ASP, Java, Enterprise Java
Front End tools HTML, Developer 2000, Power Builder, Macro media Flash
Languages C, C++, C #, VC++ ( MFC & SDK), Java, ASP, XML
Testing tools Win Runner, Load runner
Multimedia 3D Max, Adobe, Macromedia, Director, Illustrator, Animation Pro
Wireless protocols GSM, CDMA, TDMA, AMPS
Signaling protocols ATM,CSS7, SS7
Proprietary protocols Nortel, Ericsson, Nokia, Motorola, Lucent etc.
Others Socket programming, WAP

17. What domain knowledge / expertise does Ace, India, have?

Ace, India offers consulting experience in a variety of domains. Ace has considerable exposure to the following generic domains

Web commerce & communication
Manufacturing services & Supply chain management
Enterprise resource planning
Banking & Financial services
E Governance
E learning
Human resources
Telecom
Sales force automation & CRM
Ace offers services in the above areas using the remote programming methodology.

What services does Ace, India offer?

18. What are the usual deliverables of a remote programming assignment?

The usual deliverables for offshore programming assignments are

  • The executable files
  • Quality Assurance documentation
  • User's Guide
  • Online Context-Sensitive Help
  • Installation program and instructions
  • Completely documented source code
  • Maintenance instructions
19. Can Ace, provide web site and graphics design?

Yes, of course. Ace has excellent design skills. To get a feel of our capabilities please visit www.acetechnologiesnet.com our web site for this line of business
Our design department apart from developing user interface of the software, provides a full range of web design, graphics and multimedia through the offshore programming development model.

20. Your offshore programming development process looks complicated. Is it really necessary?

Software development by virtue of its nature is not simple. As the consequences of getting IT wrong are huge a concerted and detailed process needs to be adhered to.
Ace has handled a number of remote programming assignments successfully and will make the process simple for you.

21. How do I control the remote programming project's progress?

You do have full control over the offshore programming development, primary through on-site Project Manager (single point contact from your side). Our Software Development Methodology ensures that there will be no unpleasant surprises at the end of each deliverable/ phase / component.

22. What should I do, if I am not exactly sure what functionality I need, will Ace help in my offshore programming assignment?

It is not a rare situation. Remote programming effort is a team effort, where your team and Ace Team work together even if it means working from an idea stage. Simply contact us even with a rough idea. We will arrive at the scope and the functional details of the envisaged idea or project.

23. How can I be assured that Ace, India, delivers high quality, reliable software?

Ace remote / offshore programming follows the proven Development Methodology / Process which is aimed at quality and only quality. We provide Software quality assurance and testing Services and frame works for other software development organizations. Also, you will have all preliminary versions of the software installed at your location for internal testing, verification and acceptance.

24. Can I outsource the projects and assignments that I have from my clients to Ace, India?

Yes. We are looking for alliance partners, who continuously outsource the assignments they have to reduce the cost of ownership of software services to their customers. We are looking at long term rewarding relationships with individuals and organizations across the globe to partner with us in making us as their extended development / technical arm. To bring synergies into the relationship and treat Ace as their remote programming / offshore programming base in India. Please check out our alliances section.

 


India Office: ACE TECHNOLOGIES PVT. LTD. 314, Ansal Imperial Tower, C-Block Community Center, Naraina Vihar, New Delhi-110028, India
Tel No: +91-11-32917255/32546539 Fax No: +91-11-25778893 Email: sales@acetechnologiesnet.com


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